Privacy Policy for Rizka Creations Ltd

Welcome to Rizka Creations Ltd. We are committed to protecting the privacy of our customers and visitors to our website, www.rizkacreations.com. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your personal information is handled appropriately.

Company Information

  • Company Name: Rizka Creations Ltd
  • Website: www.rizkacreations.com
  • Head Office Address: No.07a, Deanston Place, Colombo 03, Sri Lanka
  • Branch Address: Office 9711, 182-184 High Street North, East Ham, London, United Kingdom E6 2JA
  • Contact Phone Numbers: +94 704141444 / +94 752223332
  • Whatsapp Number: +94 704141444
  • Contact Email: hello@rizkacreations.com

What We Collect

We collect information that helps us provide you with the best possible service. This includes:

  • Personal Information: Such as your name, shipping address, billing address, email address, and contact numbers.
  • Payment Information: We accept payments through Stripe, PayPal, and Payhere for international transactions, and KOKO, MintPay, Dialog Genie, and Payhere for transactions within Sri Lanka.
  • Usage Data: Information on how you use our website, such as page visits and product views.

Use of Your Information

Your information is used to:

  • Process and fulfill your orders.
  • Communicate with you about your orders or inquiries.
  • Improve our products and services.
  • Conduct market research and analysis.

International Shipping and Currencies

  • We ship our hydrogel protectors for mobile phones and watches worldwide from Sri Lanka.
  • We accept multiple currencies for transactions: USD and LKR.

Data Security

We take data security seriously and implement various security measures to protect your personal information from unauthorized access and use.

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to provide products or services you have requested.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate personal information.
  • Request the deletion of your personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any material changes by posting the new Privacy Policy on the site.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste
  • Improve, personalize, and expand our webste
  • Understand and analyze how you use our webste
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Rizka Creations follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies And Web Beacons

Like any other website, Rizka Creations uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Rizka Creations.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Rizka Creations, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Rizka Creations has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Rizka Creations’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Rizka Creations does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@rizkacreations.com or by mail using the details provided above.