Shipping & Delivery Policy – International Orders

At rizkaCreations.com, we are proud to offer international shipping and delivery to our valued customers worldwide.

Dispatch Location

All shipments are dispatched from:
No. 7a, Deanston Place, Colombo 03, Sri Lanka

Countries We Ship To

We currently ship to the following countries:

USA, UK, Canada, Australia, New Zealand, UAE, Saudi Arabia, Qatar, Japan, France, South Korea, Germany, Spain, Sweden, Switzerland, Austria, Denmark, Maldives, Oman, Ireland, Italy, Netherlands, Cyprus, Greece, Hungary, Albania, Algeria, Argentina, Armenia, Bahrain, Belarus, Belgium, Brunei, Czech Republic, Egypt, Finland, Georgia, La Reunion, Malaysia, Singapore.

If your country is not listed above, please contact us. We will check with our shipping partners and arrange delivery wherever possible.

Delivery Partners & Timelines

We work with trusted international delivery partners to ensure safe and timely delivery of your orders:

1. Aramex

   • Delivery Time: 7 to 10 working days
   • Tracking: Track your shipment here
   • Tracking details will be updated in your order account and shared via WhatsApp or email.

2. U-Packet (Registered Post)

   • Delivery Time: 3 to 4 weeks
   • Tracking: Track your shipment here
   • Please note: U-Packet offers limited tracking only.
   • Tracking details will be updated in your order account and shared via WhatsApp or email.
   • Final delivery will be handled by your nearest local post office.

Delivery Charges

International delivery charges vary depending on the carrier you choose. Please refer to the rate table provided at the end of this policy for detailed pricing.

Order Processing

• Packages are dispatched within 1 working day of placing your order.
• Once dispatched, you will receive your tracking number via email or WhatsApp (if WhatsApp is available on your provided phone number).
• Orders will be delivered directly to your doorstep or post box.

Address Requirements

For international deliveries, please ensure you provide your full address, including:

• House number
• Street
• City
• Postal Code / Zip Code (mandatory)
• Country

Incomplete addresses may cause delays or failed deliveries.

Customer Support

For shipping inquiries or to obtain your tracking number, you can reach us at:

• WhatsApp: +94 704141444 / +94 752223332
• Phone: +94 704141444 / +94 752223332
• Email: hello@rizkacreations.com / rizkacreations.ltd@gmail.com